Privacy Policy

Effective Date: January 20, 2026

Keltrix respects the privacy of visitors and customers who interact with our website www.keltrix.online.
This Privacy Policy explains what information may be collected, how it may be used, and the steps taken to protect that information.

1. Business Information

Keltrix operates as an independent online retailer based in the United States, offering mobile device accessories such as tempered glass screen protectors.

If you have questions about this policy or about how personal data is handled, you may contact us using the information below:

Email
help@keltrix.online

Phone
+1 8436368387

Business Address
412 Haile St, Staunton, VA 24401, United States

2. Information We May Collect

When you browse the Keltrix website or place an order, certain information may be collected to support order processing and website functionality.

This information may include:

Customer Details

• name

• email address

• phone number

• billing and shipping addresses

Order Information

• products purchased

• order status

• delivery details

• return or support requests

Payment Processing

Payments are handled securely by external payment providers. Keltrix does not store complete credit card information.

Technical Data

When visiting the website, certain device and usage data may automatically be recorded, such as:

• IP address

• browser type

• device information

• pages visited

• time spent on the site

Customer Communications

Messages or inquiries submitted through email or support forms may also be retained for customer service purposes.

3. Purpose of Data Collection

Information collected through the Keltrix website may be used for the following purposes:

• processing and delivering customer orders

• confirming payments and shipment updates

• responding to support inquiries

• preventing fraudulent transactions

• improving website functionality and user experience

• sending service notifications related to orders or account activity

Marketing communications may occasionally be sent where permitted by law, and users may opt out at any time.

4. Cookies and Website Technologies

The Keltrix website may use cookies and similar technologies to improve browsing experience.

Cookies help us:

• remember user preferences

• maintain shopping cart functionality

• analyze website traffic and usage patterns

Users can control or disable cookies through browser settings, although doing so may limit certain website features.

5. Information Sharing

Keltrix does not sell personal information to third parties.

However, limited information may be shared with service providers when necessary to operate the website and fulfill orders. These partners may include:

• payment processors

• shipping and delivery carriers

• website hosting services

• analytics and technical service providers

Such providers are required to handle data in accordance with applicable privacy and security standards.

6. Data Protection

Reasonable security measures are implemented to protect personal information from unauthorized access, disclosure, or misuse.

While no system can guarantee absolute security, Keltrix takes appropriate technical and organizational steps to safeguard customer data.

7. Data Retention

Personal information may be retained for as long as necessary to:

• complete orders and deliveries

• provide customer support

• comply with legal or regulatory requirements

• resolve disputes or enforce policies

8. User Rights

Depending on applicable laws in the user’s location, individuals may have certain rights regarding their personal data, including:

• requesting access to stored personal data

• requesting corrections to inaccurate information

• requesting deletion of certain personal data

• opting out of marketing communications

Requests related to personal data can be submitted through the contact information listed in this policy.

9. Children’s Privacy

The Keltrix website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect operational or legal changes.

When updates occur, the revised version will be published on this page with a new effective date.

Contact Keltrix

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

Store Name
Keltrix

Website
www.keltrix.online

Customer Support Email
help@keltrix.online

Customer Support Phone
+1 8436368387

Business Address
412 Haile St, Staunton, VA 24401, United States